WHAT
TO DO IF YOU HAVE A PROBLEM
If an athlete or parent has a problem related to coaching
they should take it directly to the Senior Coach. If either
party feels it would be beneficial they may wish to involve
the Coaching Coordinator, who is the Board’s representative
on the Coaching Committee. If the coach and the Coaching Coordinator
together cannot solve the problem then the Coaching Coordinator
will bring the problem to the President or Board of Directors.
If an athlete or parent has an administrative problem, the
individual should write a letter or ask for time at a Board
meeting to put forward his or her point of view. Letters should
be sent directly to the President.
In most cases problems can be solved on the spot by identifying
it with those concerned, discussing the background and reasons
why it is a problem and then agreeing on a mutual solution.
Keeping in mind most of those involved in NorWesters are volunteers,
some latitude should be given in taking forward minor grievances;
Serious problems however, should be dealt with swiftly through
the correct channels and democratically corrected as soon
as possible. |